I had a great call with a coachee today. The coachee is a very successful leader who has risen to the top of his organization through hard work and getting things done.He asked me a question, which from his perspective, was grounded in something he cared about, making his organization great. He want ...

5 Clues Your Team Is Not Actually Present (Even Though You See Them) Recently I had the pleasure of sitting in an organization’s senior management team meeting. What struck me was that this was a meeting in name only; the managers were physically present but were mostly uninvolved in the p ...

"If you take care of your people your people will take care of your customers and your business will take care of itself.”    JW Marriott A key tenant of #LeadershipFlow is Cultivating Other Leaders and Teams. How do you do that? Well, let me ask you a question. Do you care about your empl ...

Part 2 of a 2 part series.“If you don't have trust inside your company, then you can't transfer it to your customers.” - Roger Staubach, Real Estate Entrepreneur and Hall of Fame QuarterbackIn part 1 of this series on trust (http://croftandcompany.com/trust-good-absolutely-everythi ...